💬 Connect using interactivity

Depending on how your event organizer configures the platform, specific networking and interactivity tools will be available in your event app.

How can I network on the platform? 

How can I participate in live polls during a session (on-site)?

How can I submit questions to a speaker (on-site)?

How can I post, like or comment on the event feed? 

How can I contact a sponsor or exhibitor? 

One-to-one private video meetings

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How can I network on the platform? 

You can connect with other attendees using the built-in networking tools available in your profile or directly through event features.

• Attendee list: View all signed-in attendees who have agreed to be visible in the event. Click on a profile to view their details, send a contact request, message them, or schedule an appointment. You can set this in your profile settings (see Where can I find my profile settings?)
• Chat and My Conversations: Access all your session chats, private messages, and group chats in one place by navigating to your profile and selecting My Conversations.
• Save contacts: Send a contact request by opening an attendee's profile and clicking Add to contacts. Once accepted, their details will appear under My Contacts in your profile or society app.
• Schedule appointments: Request a meeting by opening an attendee's profile and clicking Schedule appointment. Pick a time and date, then send the invite.

If you are using the mobile app, you can sync confirmed appointments directly to your personal device calendar.

Attendee list

View all signed-in attendees who have agreed to be visible in the event. Click on a profile to view their details, send a contact request, message them, or schedule an appointment. You can set this in your profile settings (see Where can I find my profile settings?)

Chat

An overview of all your session chats, private conversations and group chats can be found in your profile, in My Conversations. The chat messages are stored by Conference Compass on a secure server.

You can communicate with other participants during an event using various built-in messaging features. All your session chats, direct messages, and group conversations are stored on a secure server and can be managed in your profile under My Conversations.

Here is a breakdown of the three chat features:

• Session chat: If the organiser enabled session chat, you can open a session detail page to join real-time discussions, send messages, and view other participants. If a virtual room is enabled for the session, you can also continue chatting inside that room.
  • To join the conversation, just click the feed, enter your message in the text bar and click the Send icon. You can find all participants of the chat through the Participants tab. If there is a virtual room enabled, you can continue the conversation under Chat within the room.
• Private conversations: Click the Start conversation button on a person's profile to start a direct 1-to-1 chat. You can access profiles from the attendee list, speaker list, Participants tab of a session chat or virtual room, event feed posts. If the button is not there, the selected person does not allow new conversations. When a new message arrives, you will receive a notification.
• Group chats: Join or manage public and private group conversations directly from your My Conversations tab. Group chats allow you to interact with multiple attendees at once throughout the event. To learn more about group chats, read this article.

Notifications will alert you whenever a new private message arrives. If the Start conversation button is missing from a profile, that specific participant has disabled direct messaging in their privacy settings. You can learn about controlling your notification settings here. 

Save your contacts

You can save people you want to keep in touch with to your contact list so that you can easily find them once the event is over. Go to an attendee's profile and click the button Add to contacts. A contact request will be sent. After the request has been accepted, the person is on your contact list and you can see their contact details, if available. Once accepted, their details will appear under My Contacts in your profile or society app. You can find all your contacts under My Contacts in your profile.

Schedule appointments

Go to the attendee's profile and click Schedule appointment. Set the time and date of your appointment and, optionally, add a private virtual room to it. The virtual room is private and can only be accessed by the two of you. An invitation will be sent, which will be received with a notification. In the appointment details, you can see the status of the invitation, but you will also receive a notification when it has been accepted or rejected. If the button to schedule an appointment is missing or you cannot find the person on the list, the attendee does not accept appointment request. On the mobile app, you can also add the appointment to your device calendar (see How can I add a session to my device’s calendar?).

How can I participate in live polls during a session (on-site)?

If live voting is enabled for a session/presentation, open the session detail page and select the Interactivity tab.

When the moderator opens a vote, the question will appear on your screen (see image).

Select your preferred option and click the Send button to register your response. Your name will not be shown to the audience.

For voting as a virtual attendee, check this article.

 

How can I submit questions to a speaker during a session (on-site)?

You can ask speakers questions during a session directly through the session page (similar to finding the Vote in the session detail page) if the moderator has enabled this feature.

• Open the session detail page and navigate to the Interactivity tab.
• Locate the Ask a question box, enter your question into the text field, and submit it.
• Upvote questions submitted by other attendees that have been made public by the moderator by clicking the Heart icon 💜

Questions are initially sent to the session moderator, who decides whether to pass them to the speaker or display them publicly to the audience. If Q&A is currently disabled by the moderator, a message will appear informing you that questions are not being accepted.

For asking questions as a virtual attendee, check this article.

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How can I post, like or comment on the Social wall? 

The social wall (also known as the social feed) allows you to post messages and pictures on a dedicated page in the app, similar to an in-app social media but just for attendees of the event!

Users can respond to messages with likes and comments and can send personal messages to each other through profiles.The social wall allows you to share updates and interact with other participants in real time.

• Create a post: Click the text box on the main feed, enter your message, attach or capture an image if desired, and click the Send icon. To delete a post you created, click the Three dots icon in the top right corner of your post and select Delete post.
• Like and comment: Interact with posts by clicking Like or selecting Comment. Enter your text in the bottom box and click the Paper plane icon to submit it. Delete your comment at any time by clicking the Three dots icon next to your comment and selecting Delete Comment.

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How can I contact a sponsor or exhibitor? 

There are multiple ways to get in contact with a sponsor or exhibitor. You can interact with event sponsors or exhibitors through group discussions or direct private outreach.

• Sponsor chat room: Visit a sponsor profile page to join an open chat room where attendees can talk directly with company representatives (if enabled by the representative). Messages posted here are visible to other attendees in the chat and cannot be deleted.
• Private representative chat: If you prefer to have a private conversation, reach out to a sponsor representative. If there are representatives, you will find their profiles on the sponsor page. Just as with contacting attendees, you can send a private chat message or schedule a meeting. Add a Virtual Room to the meeting to have a one-on-one video meeting (see below).

One-to-one private video meetings

You can host private video calls with other attendees or representatives directly inside the app.

Navigate to the attendee or representative profile and click the + Meeting button. Note that the Appointments card on the profile is only available when that user has opted in for it.

 

 

Select Add virtual room below the location field when scheduling your appointment.

After scheduling the appointment, the other person will receive a notification and can accept or decline the invite. You can access all your appointments through My Programme. Through the appointment details page in the side panel, you can enter the virtual room.

The virtual room is private to just the two users in the appointment. Both users can share their screens to present.

⚙️ Troubleshooting:

• Cannot find the "Start conversation" or "Schedule appointment" button on a profile: The selected attendee or speaker has opted out of receiving direct messages or meeting requests in their profile settings, or the feature is disabled by the organizer.
• Cannot find an attendee in the attendee list: The attendee has turned off their visibility setting in their profile preferences or has not logged into the event yet. Verify that your own profile visibility settings are turned on to participate fully.
• Cannot submit a question or vote during a session: The session moderator has not activated the poll or Q&A feature yet. Check the Interactivity tab on the session page for a status message.
• Virtual room button is missing from a meeting: The meeting host did not select the Add virtual room option during creation. Edit the appointment details to add a virtual room, or recreate the invite.