Depending on the event, some features might not be available to you.
Where can I access the event programme?
You can access the daily programme through the Programme or Agenda button. This view brings you to the current part of the day so that you can quickly see what's happening. Notice that NOW tags indicate which sessions and presentations are currently running. Click a session or presentation to get more details, such as its location, abstract, chair or topic.
On the programme page, the filters button gives the following options:
- You can filter the programme to see All sessions or only the Favourites.
- If supported, you can also drill down the programme by session type, track, topic, etc.
- You can see the programme as a list, with all sessions below each other, or in a table view resembling a calendar view (horizontal or vertical).
- If you're looking for a specific session, you can enter a keyword in the search. The programme will then show only items matching this keyword.
The Exhibitors and sponsors or Industry button gives you access to the list of exhibitors and sponsors. Click any of the companies to get more information, such as its location on the floor plan, address or website. Or to contact a representative.
The People button gives you access to the list of all speakers, authors and chairs in the event. Click any of the persons to get more information, such as a biography or all sessions and presentations in which the person is involved. If there are many people in the event, you can look for a specific person through the search bar at the top of the page.
How can I bookmark items for my programme?
You can create your programme and list of favourites by saving sessions, presentations, people, topics, and even exhibitors with the bookmark icon in lists or the Save button on the object's page. Clicking the icon or button again removes the item from your saved items. Your programme and favourites can be found in the top-right corner, in your profile. Sessions and presentations with a start and end time are added to My Programme. People, topics, types and exhibitors are added to My Favourites.
How can I take notes?
You can take notes to organise your thoughts during the sessions, and quickly recollect them after. To add a note, click the Create note button on any session, presentation, person, etc. Just start typing in the text box and click Save when you are done. To revise your notes, click Edit note, make your changes and click save. An overview of your notes can be found in your profile.
What does checking in to a session mean?
If enabled by the organiser, you can find a button Check in on a session’s detail page. Click the button to check in to the item. This allows you to track your activities and to send the report of sessions attended to the organising committee. Go to your profile, to access all My Check-ins. Click the share button to create a report of all sessions attended, their duration and the total number of hours.
How can I search throughout the app?
On the general Search page, you can look for anything in the event: sessions, persons, topics, etc. Type at least three letters of the item you are looking for in the search bar and click Go on your keyboard or click the Search button. Note that the more objects satisfy your search query, the longer it will take to display the results. Click any of the results in the list to view more information about it.
How can I scan a QR code to access a specific page inside the app? (on-site attendance)
Scanning the QR codes around the venue with your mobile device sends you straight to specific in-app locations, saving you the time and energy to locate a particular page yourself.
If you did not install the app yet, you will be redirected to the Apple or Google Play Store. After opening the app, the event info will open, and after installing the event, the page or object will open.
How can I share content outside the app?
You can share information about sessions, presentations and exhibitors with others by clicking the Share icon in the top right corner of the mobile app. On the web app, you can find a share button in the bottom right corner in Notes. This will open a menu with apps that are available on your device through which you can share the note. After clicking on the app you want to use, a text is added to your post, message or email and you can send it.
How can I add a session to my device’s calendar?
Mobile app only
If you want to save a specific session added to your device calendar, click the Share button on the session page and choose to Add to Calendar.
How can I download and update event data?
When opening the event for the first time, the event data will be installed. For this, an internet connection is required. After that, the data is stored locally on your device, so you don't need a connection anymore. This also means that the data will remain available as long as you want it to. Some additional content or features, like virtual sessions and networking, do require an internet connection.
When you are connected and an update is available, a red dot will appear on your profile icon top right. Click it to open the menu and choose Update now to install the data. Depending on the size of the update and the speed of your connection, this process may take a little while. After the update has been completed, you can continue using the app without the need for an active internet connection.
When refreshing or accessing the web page, the event data will be updated. If an update is available, a notification will also pop up on your screen with a button to directly update your page.