Enable and moderate the event feed

This article describes how you can enable an event feed to which your attendees can post messages or pictures, that others can like or comment on.

An event feed allows attendees to post messages and pictures on a dedicated page in the app. Users can respond to message with likes and comments, and can send personal messages to each other through profiles.

Adding a event feed to your event

You can add an attendee list to a navigation page (Pages & Structure Pages > Navigation). Make sure to have the Layout set to Menu. On an item, choose Link type My Congress and select Event feed.

Assign event feed moderators

Event feed moderators can review and remove chats that have been reported. 

You can invite chat moderators below Virtual & Interactivity, on the tab Social & Chat moderators.

Click Add invite, enter the email address of the moderator (only one e-mail address at a time) and click Send invite. The invite email is immediately sent, and the moderator's email address will appear in the overview table. Social moderators can moderate the chats when signing in through the link that is sent in the invite.

At any point, you can resend an invite by following the same process as inviting a new moderator. Currently, it is not possible to remove a moderator.

View and delete reported posts and comments

Click the link in the invite email you have received. Log in if you already have an account, or create an account with the email address you received the invite on. After logging in, select the event in the left menu and go to the Social wall & session chat tab to view the reported posts and comments.

The table will contain both the reported chat messages and the reported posts and comments. This type is shown in the second column. Use the Delete button to delete a reported posts or comment.

Please note that you can only remove posts or comments that were reported. To remove a post or comment that is not yet in the list, report it first. For posts, tap the ... menu at the top right of the post and select Report this post. Comments can be reported by long pressing them and choosing Report this comment.

View and block or delete reported users

Reported users can be found in the CMS, on the Attendee list in an event or the Community list on society level. Below Status, choose Reported to see all reported users at one glance.

Please note that you can only block or delete users that were reported. To report a user, tap the ... menu at the top right of the user profile and select Report this user.

There are two actions you can take:

  • Block: this will sign out the user and prevent her from signing in again. Posts or messages that have been written by this user, will not be deleted. You can unblock the user any time.
  • Delete: when deleting a user, their account and all associated data, such as their favorites or chat messages will be deleted.