Enable and moderate the social feed

This article describes how you can enable a social feed to which your attendees can post messages or pictures, that others can like or comment on.

A social feed allows attendees to post messages and pictures on a dedicated page in the app. Users can respond to messages with likes and comments and can send personal messages to each other through profiles.

Adding a social feed to your event

You can add an attendee list to a navigation page (Pages & Structure > Pages > Navigation). Make sure to have the Layout set to Menu. On an item, choose Link type My Congress and select Event feed.

Moderating the social feed 

Anyone with access to the event in Floq Studio can moderate the social feed. Only posts and comments that have been reported by the attendees can be reviewed and removed.

View and delete reported posts and comments

In the event on the left-hand menu click on ‘Reported message’. Two tabs are available for moderating reported messages - Social Feed & Chat. Click on Social Feed.

Here you will see both the reported posts and comments. Select the comment or posts you would like to delete and click the Delete button. 

View, block and delete reported users

Reported users can be found in the CMS, on the Attendee list in an event or on the Community list at the society level. Below Status, choose Reported to see all reported users at one glance.

There are two actions you can take by clicking on the three dots in the top right corner of the user's information page:

• Block: This will sign out the user and prevent her from signing in again. Posts or messages that have been written by this user, will not be deleted. You can unblock the user at any time.
• Delete: when deleting a user, their account and all associated data, such as their favourites or chat messages will be deleted.