Internal links, deep links, QR codes & URL links

Internal links: 2 ways

    1) Using the Editor

    2) Using Custom HTML editor

Deep links & QR codes

Create a deep link manually

URL links

⚙️ Troubleshooting

Do you want to highlight a poster or session a direct link to the daily programme around the venue?Internal links allow you to direct users to specific content inside your mobile app. Deep links take this a step further by opening specific in-app locations directly, such as hyperlinked text or even printed QR codes around your venue. This saves users time and energy locating a particular page themselves.

If an attendee scans a QR code created with a deep link, they are redirected straight to your mobile app. If the app is not installed yet, the user is redirected to the App Store or Google Play Store. Once the app is installed and opened, it directs the attendee straight to the targeted page or object.

Internal links: 2 ways

1) Using the Editor

You can easily link to other content within your app directly from the text editor when creating content such as a news message or an information page.

Here is how you can set up an internal link:

• Highlight the text you want to turn into a link.
• Select whether you want to link to a URL, a Page, or an Object.
• If you select Object, choose the object type such as a programme item, person, tag, place, or institution.
• Search for the specific item and select it to automatically insert the hyperlink.
  
  

2) Using Custom HTML editor

Need to add a link within your HTML code for a more custmized styling of your text? First, make sure you copy the internal link of the page or object you want to link to. You can find this below the link icon at the top right of an object or page. Open the modal and copy the link.

In the text where you want to insert the link, for example a news message or information page, open the HTML text editor by clicking the code view icon. Add the link has like in the example below:

Click <a href="cc://object?objectId=64b9682aeaa25044ba7900af"> here </a>

Deep links & QR codes

You can create a deep link URL in two ways, which then can be used to create a QR code that can be put in the venue.

Use the link from a shared object

• Open the mobile app and navigate to the item you want to link to.
• Tap the Share button in the top right corner.
• Share the link to an app like Calendar or Notes to view and copy the generated deep link URL.

Create a deep link manually

Link structure: The link structure is as follows:

• Page: https://[branch io id].app.link/?event=[event id]&page=[page id], for example https://abcde.app.link/?event=6193a74e16f152002c56c88f&page=daily_programme
• Object: https://[branch io id].app.link/?event=[event id]&object=[object id], for example https://abcde.app.link/?event=6193a74e16f152002c56c88f&object=62135b94259a4149ec19e961

To both link types, you can add a fallback URL &$fallback-url=[fallback url], for example, &$fallback-url=https://www.google.com. This URL will be opened when the Store page can't be opened, for example on a desktop.

Where to find the branch.io ID, event ID and page/object ID?

• The branch.io ID will need to be requested from your CSM at Conference Compass.
• The event ID can be found in the URL, right after event/
• The object ID as well as the page ID can be found below the hyperlink icon at the top right of the page, see earlier in this article.

URL links

You can also embed external media links into your content to display videos directly to your attendees.

When adding video links to your content:

• YouTube and Vimeo: Enter the video link directly. If you add a Vimeo link, ensure the Vimeo video visibility is set to public or unlisted. If you see the error message "Sorry, this video cannot be played" or similar messaging, check the privacy settings on Vimeo.
• MP4 Files: You can link directly to an .mp4 file hosted on your own website or uploaded to the Files and Media library in Floq Studio. To do this, go to Files & Media > click the Documents & files tab > locate the video you want linked in your app and click on the ellipsis (3 dots) > and click Copy link. Paste this link in the URL section of wherever you want it hyperlinked.
  
  

External videos render as a playable video player directly above your message. The player includes standard media controls such as a timeline, play or pause buttons, volume control, and full-screen controls.

⚙️ Troubleshooting

• Vimeo video shows "Sorry, this video cannot be played": Check your video settings in Vimeo. Ensure the privacy setting is set to Public or Unlisted so Floq Studio can embed it properly.
• Internal link is missing or broken: Double-check that you selected the correct object type (programme item, person, tag, place, or institution) in the before saving. The type of object (eg: poster, person, tag type) will show up underneath the name)
• Deep link opens a web browser instead of the app on desktop: This is normal behavior. Desktop browsers cannot open mobile apps directly, so the link will default to the App Store or your designated fallback URL.