--- title: Offboarding your app description: In this article, you can find out how to completely off-board your App if you decide to not use it anymore. --- [Skip to content](https://knowledge.conferencecompass.com/offboarding-your-app#main-content) English Show submenu for translations ![floq-logo-by-cc-2-white@2x.png\]](https://knowledge.conferencecompass.com/hs-fs/hubfs/floq-logo-by-cc-2-white@2x.png?height=40&name=floq-logo-by-cc-2-white@2x.png) Open main navigation Close main navigation - English Show submenu for translations - www.conferencecompass.com www.conferencecompass.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [CC Knowledge Base](https://knowledge.conferencecompass.com/?hsLang=en) 2. [For organisers](https://knowledge.conferencecompass.com/for-organisers?hsLang=en) 3. [Off-boarding](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#off-boarding) # Offboarding your app ## In this article, you can find out how to completely off-board your App if you decide to not use it anymore. #### **Delete your Floq Studio** Contact your CSM in order to retire your [Floq studio](https://studio.floq.live/) from the Conference Compass System. Make sure to export all the data & analytics before doing so. This action is irreversible.    #### **Remove app from Apple.** 1. For removing an app from Apple, you need to go into the account and select the app you want to delete. 2. On the left side menu, you need to click on “Pricing and Availability”. 3. Scroll down and click on “Remove app from sale” 4. You will get a pop up warning message. Click on “Remove”.  ![Picture 1-1](https://knowledge.conferencecompass.com/hs-fs/hubfs/Picture%201-1.png?width=507&height=242&name=Picture%201-1.png) ![Picture 2](https://knowledge.conferencecompass.com/hs-fs/hubfs/Picture%202.png?width=366&height=100&name=Picture%202.png) #### Remove app from Google. 1. For removing an app for Google, you need to access the account and select the app you want to delete. 2. On the left side menu, you need to go to “Advanced Settings”. In “App Availability”, you need to change it from Published to Unpublished. ![Picture 3](https://knowledge.conferencecompass.com/hs-fs/hubfs/Picture%203.png?width=485&height=332&name=Picture%203.png) #### Removing app from Firebase 1\. Under “All Firebase projects”, select the app you wish to remove. 2\. Go to Project settings, and click on General.![Picture 4](https://knowledge.conferencecompass.com/hs-fs/hubfs/Picture%204.png?width=483&height=76&name=Picture%204.png)  3. Scroll down to “Delete project” and click on it ![Picture 5](https://knowledge.conferencecompass.com/hs-fs/hubfs/Picture%205.png?width=254&height=92&name=Picture%205.png) 4\. Accept all terms - Disable all Firebase services currently in use by this project - Disable all Google Cloud services and APIs currently in use by this project - Delete this project from the Firebase and Google Cloud consoles - Project owners can restore this project within 30 days from the Google Cloud console ![Picture 6](https://knowledge.conferencecompass.com/hs-fs/hubfs/Picture%206.png?width=285&height=229&name=Picture%206.png) 5\. Click on Delete Project   #### Deleting your OneSignal account Deleting your own user account from OneSignal will only delete your specific email from our database. It will not delete Apps or downgrade your Paid Plan. **Before deletion, make sure to do the following:** - [Downgrade to free if on a paid account](https://documentation.onesignal.com/docs/billing-faq) - deleting your account does not downgrade you to free automatically. - [Delete Apps](https://documentation.onesignal.com/docs/apps-organizations) - make sure to delete the data if no one else on your team is using it and you don't want the data stored in OneSignal. In the top-right of your OneSignal Dashboard, select the icon \> Account & API Keys.![Picture 7](https://knowledge.conferencecompass.com/hs-fs/hubfs/Picture%207.png?width=289&height=209&name=Picture%207.png) Scroll to the bottom and select "Delete your account". If you have a paid plan, make sure to [Downgrade your account first](https://documentation.onesignal.com/docs/billing-faq) .![Picture 8](https://knowledge.conferencecompass.com/hs-fs/hubfs/Picture%208.png?width=605&height=118&name=Picture%208.png)   - [For organisers](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#main-content) - [Artwork guidelines](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#artwork-guidelines) - [Floq Event Registration](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#floq-event-registration) - [Set up your app and add events](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#set-up-your-app-and-add-events) - [Configure your event](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#configure-your-event) - [Community and attendees](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#community-and-attendees) - [News messages](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#news-messages) - [Interactive features](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#interactive-features) - [Virtual sessions](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#virtual-sessions) - [Sponsors](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#sponsors) - [Integrations](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#integrations) - [Advanced features](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#advanced-features) - [App promotion](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#app-promotion) - [Analytics](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#analytics) - [Download your event info](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#download-your-event-info) - [Off-boarding](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#off-boarding) - [For moderators, speakers and representatives](https://knowledge.conferencecompass.com/for-moderators-speakers-and-representatives?hsLang=en#main-content) - [Vote & Ask moderators in non-virtual sessions](https://knowledge.conferencecompass.com/for-moderators-speakers-and-representatives?hsLang=en#vote-ask-moderators-in-non-virtual-sessions) - [Representatives](https://knowledge.conferencecompass.com/for-moderators-speakers-and-representatives?hsLang=en#representatives) - [Technical moderators (AV) for virtual and hybrid sessions](https://knowledge.conferencecompass.com/for-moderators-speakers-and-representatives?hsLang=en#technical-moderators-av-for-virtual-and-hybrid-sessions) - [Moderators, speakers and hosts in virtual sessions](https://knowledge.conferencecompass.com/for-moderators-speakers-and-representatives?hsLang=en#moderators-speakers-and-hosts-in-virtual-sessions) - [For attendees](https://knowledge.conferencecompass.com/for-attendees?hsLang=en) - [Release notes](https://knowledge.conferencecompass.com/release-notes?hsLang=en#main-content) - [Latest versions](https://knowledge.conferencecompass.com/release-notes?hsLang=en#latest-versions) - [Older versions](https://knowledge.conferencecompass.com/release-notes?hsLang=en#older-versions) - [Publish apps on the stores](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#main-content) - [Create accounts](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#create-accounts) - [Create app certificates and keys](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#create-app-certificates-and-keys) - [Create build file and screenshots](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#create-build-file-and-screenshots) - [Submit your app to the Stores](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#submit-your-app-to-the-stores) - [Transfer apps](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#transfer-apps) - [Offboarding](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#offboarding) - [About Conference Compass and Floq Event Management](https://knowledge.conferencecompass.com/about-conference-compass-and-floq-event-management?hsLang=en) [![Chill listening crop-3](https://knowledge.conferencecompass.com/hs-fs/hubfs/CC-logo%20(2).png?width=115&height=30&name=CC-logo%20(2).png "Chill listening crop-3")](https://www.conferencecompass.com/) Copyright © 2026, Conference Compass