---
title: ExpoFP Integration - Interactive Map
description: ExpoFP integration, interactive map floor plan, Floq Studio troubleshooting, ExpoFP location id, missing floor plan in app, how to link ExpoFP floorplan id, floor plan toggle
---

[Skip to content](https://knowledge.conferencecompass.com/expofp-integration-interactive-map#main-content)

English

Show submenu for translations

![floq-logo-by-cc-2-white@2x.png\]](https://knowledge.conferencecompass.com/hs-fs/hubfs/floq-logo-by-cc-2-white@2x.png?height=40&name=floq-logo-by-cc-2-white@2x.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- www.conferencecompass.com

 www.conferencecompass.com

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [CC Knowledge Base](https://knowledge.conferencecompass.com/?hsLang=en)
2. [For organisers](https://knowledge.conferencecompass.com/for-organisers?hsLang=en)
3. [Integrations](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#integrations)

# ExpoFP Integration - Interactive Map

## How to enable and use the ExpoFP interactive map integration

The ExpoFP integration allows you to display dynamic, interactive floor plans directly inside your event app. By linking your ExpoFP floor plans to specific locations in Floq Studio, attendees can seamlessly view and locate rooms, stands, or places from session details and event programme items.

### What the ExpoFP integration offers

- **In-app navigation**: Attendees can open the ExpoFP interactive plan directly from a programme item detail page, exhibitor or sponsor location, a menu item, a navigation button, or the bottom navigation bar.
- **Favourite synchronisation**: Exhibitor favourites sync bidirectionally. Marking a favourite in ExpoFP updates the app, and vice versa.
- **Direct linking**: Tapping an exhibitor's button on the map opens their profile page in the app, while selecting an exhibitor location opens the map with that booth highlighted.
- **Offline availability**: Floor plans are downloaded directly to the phone and refresh automatically whenever the event app is opened.

**Note!** This feature is an add-on. If you are interested, please contact your Customer Success Manager. If you want to use the in-app floorplan, please refer to the floorplan section in [this article](https://knowledge.conferencecompass.com/set-up-your-events-pages?hsLang=en).

#### 📽️ Check out the video:

<iframe src="https://player.vimeo.com/video/1208707230?h=61f4eda897&amp;app_id=122963" width="426" height="240" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share" referrerpolicy="strict-origin-when-cross-origin" title="Floq x ExpoFP Training Video" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border-width: medium; border-style: none; border-color: currentcolor; border-image: none;"></iframe>

### Setting up the ExpoFP integration

To activate interactive floor plans across your event data, you need to enable the integration in your studio settings and link your locations:

#### 1. Enable the integration

After confirming with your Customer Success Manager that you can start working on the ExpoFP floorplan in the studio, you can navigate to *Integrations \> Other* tab in Floq Studio and toggle on the ExpoFP integration. Then click *Save* on the top right corner.

![Screenshot 2026-10-21 at 10.17.52](https://knowledge.conferencecompass.com/hs-fs/hubfs/Screenshot%202026-10-21%20at%2010.17.52.png?width=587&height=142&name=Screenshot%202026-10-21%20at%2010.17.52.png)

#### 2. Select the floor plan type for places

Go to *Data* from the side menu \> go to the *Place* tab and select any place or location you have added (or add a new place). You can toggle between using the default platform floor plan or the ExpoFP floor plan for that location.

![image-png-Sep-26-2025-11-30-53-4095-AM](https://knowledge.conferencecompass.com/hs-fs/hubfs/image-png-Sep-26-2025-11-30-53-4095-AM.png?width=545&height=274&name=image-png-Sep-26-2025-11-30-53-4095-AM.png)

#### 3. Add floor plan details (floor plan and place IDs)

When choosing ExpoFP, enter the following information which you should recieve from the ExpoFP team. Unsure? Send them an email and make sure you have the information for each location (and for exhibitors too if the exhibitor has a direct location on the ExpoFP map.

- *Floor plan ID:* This is information you will receive from the ExpoFP team. You can also locate your floor plan ID from your ExpoFP URL. For example, if your URL is https://floqexample.expofp.com<https://ofc27.expofp.com>, your floor plan ID is *floqexample*.
- *Place ID*: This is the booth name exactly as it appears in ExpoFP, for example S-2327.

Is the place actually an exhibitor/institution/sponsor? Link it to the name of the exhibitor (eg: conference-compass).

**Advanced:** the Place ID can also be exhibitor=\<ExpoFP exhibitor ID\> or booth=\<booth\>&exhibitor=\<ID\>, to point at an exhibitor whose IDs don’t match.

Once configured, attendees who select a place or room within a programme item in the mobile app will automatically see the interactive location open on the ExpoFP floor plan.

#### 4. Add floor plans to app navigation

In the link editor, select *Pages \>* *Pages* tab \> Go to *Floorplan \>* choose your floor plan page, and toggle the view option to *ExpoFP*. Then enter your *Floor plan ID* and optional *Floor name* (for example, *Lower*).

Just as you would add other pages within the app through the studio, you can link the Floorplan page to menu items, slideshow buttons, or bottom navigation elements. 

#### ❓Good to know:

- Only exhibitor favourites are synced between the app and ExpoFP. Sessions and room bookmarking are not included.
- Older app versions will display the standard platform floor plan until attendees update to the latest app release.

#### ⚙️ Troubleshooting

- **ExpoFP map defaults to standard platform map**: Verify with your Customer Success Manager that ExpoFP has been activated for your event (you can also follow Step 1 to check). Attendees using outdated app versions will also see the standard platform map until they update.
- **Location opens to default floor instead of specified floor**: Ensure the floor name entered in the Studio matches the exact floor label in ExpoFP. If the name does not match, the map defaults to the main floor.
- **Exhibitor favourites fail to sync**: Check that the exhibitor's Studio ID or External ID matches the External ID in ExpoFP exactly, with no typos or extra spaces.

- [For organisers](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#main-content)

    - [Artwork guidelines](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#artwork-guidelines)
    - [Floq Event Registration](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#floq-event-registration)
    - [Set up your app and add events](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#set-up-your-app-and-add-events)
    - [Configure your event](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#configure-your-event)
    - [Community and attendees](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#community-and-attendees)
    - [News messages](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#news-messages)
    - [Interactive features](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#interactive-features)
    - [Virtual sessions](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#virtual-sessions)
    - [Sponsors](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#sponsors)
    - [Integrations](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#integrations)
    - [Advanced features](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#advanced-features)
    - [App promotion](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#app-promotion)
    - [Analytics](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#analytics)
    - [Download your event info](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#download-your-event-info)
    - [Off-boarding](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#off-boarding)
- [For moderators, speakers and representatives](https://knowledge.conferencecompass.com/for-moderators-speakers-and-representatives?hsLang=en#main-content)

    - [Vote & Ask moderators in non-virtual sessions](https://knowledge.conferencecompass.com/for-moderators-speakers-and-representatives?hsLang=en#vote-ask-moderators-in-non-virtual-sessions)
    - [Representatives](https://knowledge.conferencecompass.com/for-moderators-speakers-and-representatives?hsLang=en#representatives)
    - [Technical moderators (AV) for virtual and hybrid sessions](https://knowledge.conferencecompass.com/for-moderators-speakers-and-representatives?hsLang=en#technical-moderators-av-for-virtual-and-hybrid-sessions)
    - [Moderators, speakers and hosts in virtual sessions](https://knowledge.conferencecompass.com/for-moderators-speakers-and-representatives?hsLang=en#moderators-speakers-and-hosts-in-virtual-sessions)
- [For attendees](https://knowledge.conferencecompass.com/for-attendees?hsLang=en)
- [Release notes](https://knowledge.conferencecompass.com/release-notes?hsLang=en#main-content)

    - [Latest versions](https://knowledge.conferencecompass.com/release-notes?hsLang=en#latest-versions)
    - [Older versions](https://knowledge.conferencecompass.com/release-notes?hsLang=en#older-versions)
- [Publish apps on the stores](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#main-content)

    - [Create accounts](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#create-accounts)
    - [Create app certificates and keys](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#create-app-certificates-and-keys)
    - [Create build file and screenshots](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#create-build-file-and-screenshots)
    - [Submit your app to the Stores](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#submit-your-app-to-the-stores)
    - [Transfer apps](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#transfer-apps)
    - [Offboarding](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#offboarding)
- [About Conference Compass and Floq Event Management](https://knowledge.conferencecompass.com/about-conference-compass-and-floq-event-management?hsLang=en)

[![Chill listening crop-3](https://knowledge.conferencecompass.com/hs-fs/hubfs/CC-logo%20(2).png?width=115&height=30&name=CC-logo%20(2).png "Chill listening crop-3")](https://www.conferencecompass.com/)

<https://www.facebook.com/ConferenceCompass> <https://www.linkedin.com/company/conferencecompass> <https://twitter.com/ConfCompass> <https://www.youtube.com/user/confcompass>

Copyright © 2026, Conference Compass