---
title: App settings
description: This article describes the settings that can be found on app level, such as the privacy policy and push notification keys
---

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1. [CC Knowledge Base](https://knowledge.conferencecompass.com/?hsLang=en)
2. [For organisers](https://knowledge.conferencecompass.com/for-organisers?hsLang=en)
3. [Set up your app and add events](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#set-up-your-app-and-add-events)

# App settings

## This article describes the settings that can be found on app level, such as the privacy policy and push notification keys

These settings can be found below* App Settings* in the left menu. There are 4 tabs: 

- [General](https://knowledge.conferencecompass.com/app-settings-1#general)
- [Language](https://knowledge.conferencecompass.com/app-settings-1#language)
- [Sign in](https://knowledge.conferencecompass.com/app-settings-1#signin)
- [Advanced](https://knowledge.conferencecompass.com/app-settings-1#advanced)

### General

On this tab, you can set an icon for your Floq, set custom Terms of Use or a Privacy Policy, and configure the keys needed to send push notifications.

![](https://knowledge.conferencecompass.com/hs-fs/hubfs/image-png-Feb-20-2026-02-53-17-5516-PM.png?width=159&height=159&name=image-png-Feb-20-2026-02-53-17-5516-PM.png)In the section *General*, you can set an icon for your Floq studio. This icon will appear at the top left, above the menu.

Within *Legal,* you can set your own Terms of Use and Privacy Policy. These terms of use and privacy policy need to be accepted by users when creating an account. If you don't add a custom Terms of Use or Privacy Policy here, Conference Compass' [terms of use](https://www.iubenda.com/terms-and-conditions/28287048) and [privacy policy](https://www.iubenda.com/privacy-policy/28287048) will be applied.

If your privacy policy is renewed, click *Add new version*. Enter the URL of the policy and describe the changes between the current and the new version. All users who have accepted a previous version of the Privacy Policy will be asked to accept the new agreements in the app.

![](https://knowledge.conferencecompass.com/hs-fs/hubfs/image-png-Feb-20-2026-02-55-37-9157-PM.png?width=500&height=249&name=image-png-Feb-20-2026-02-55-37-9157-PM.png)

Before being able to send push notifications, the fields in the section *Push notifications* need to be filled in. These keys identify the app and the messages sent to make sure the right users receive the right notifications. Please note that if these settings have not been filled in correctly, users will not receive any push notifications!

![](https://knowledge.conferencecompass.com/hs-fs/hubfs/image-png-Feb-20-2026-02-58-14-2217-PM.png?width=500&height=239&name=image-png-Feb-20-2026-02-58-14-2217-PM.png)

Log in to [onesignal.com](http://onesignal.com) and retrieve the following keys:

- API Key
- App ID
- Safari Web ID (optional)

Please note that you need to provide this information yourself if you are a reseller.

### Language

Here you can choose the language and the date and time formatting that is used for news messages on society level.

![](https://knowledge.conferencecompass.com/hs-fs/hubfs/image-png-Feb-20-2026-03-01-04-1672-PM.png?width=500&height=221&name=image-png-Feb-20-2026-03-01-04-1672-PM.png)

 

### Sign in

On the *General* section, you can set the type of login you want to allow: Email, or [Custom login](https://knowledge.conferencecompass.com/custom-login-sso-profile-sync?hsLang=en) or Both. You can also customise the background that is shown behind the sign in screens. Please note that this can be overwritten for every event within this Floq.

When choosing the sign in type Email, you can brand the account confirmation and reset password emails in the *Email sign in* section. You can choose a header image and an accent colour. When choosing *Custom login*, you cannot configure the emails as they are handled by your own system. 

An example of a branded email can be found below.

![Screenshot 2025-03-14 at 16.20.08](https://knowledge.conferencecompass.com/hs-fs/hubfs/Screenshot%202025-03-14%20at%2016.20.08.png?width=300&height=306&name=Screenshot%202025-03-14%20at%2016.20.08.png) 

### Advanced

In the section *Advanced*, you can find a variety of options that you don't need to change often.

*Studio id* and *App type* reflect the id and type of your studio and cannot be changed.  The *App Store id* is needed for the invite emails that can be sent from within an event.

When toggling on *Event registration*, a link to the registration platform is added to the side menu of all events in your Floq.

The *Onboarding* toggle determines whether users are asked to sign in after the install an event in your mobile app. This can be toggled off if your events are attendee-restricted, as then by default users are already signed in.

Within the *Notifications* section, you can enter an email address to which a message is sent whenever a user, chat message or social wall post is reported.

*![](https://knowledge.conferencecompass.com/hs-fs/hubfs/image-png-Feb-20-2026-03-19-52-6452-PM.png?width=500&height=711&name=image-png-Feb-20-2026-03-19-52-6452-PM.png)*

 

- [For organisers](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#main-content)

    - [Artwork guidelines](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#artwork-guidelines)
    - [Floq Event Registration](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#floq-event-registration)
    - [Set up your app and add events](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#set-up-your-app-and-add-events)
    - [Configure your event](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#configure-your-event)
    - [Community and attendees](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#community-and-attendees)
    - [News messages](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#news-messages)
    - [Interactive features](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#interactive-features)
    - [Virtual sessions](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#virtual-sessions)
    - [Sponsors](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#sponsors)
    - [Integrations](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#integrations)
    - [Advanced features](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#advanced-features)
    - [App promotion](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#app-promotion)
    - [Analytics](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#analytics)
    - [Download your event info](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#download-your-event-info)
    - [Off-boarding](https://knowledge.conferencecompass.com/for-organisers?hsLang=en#off-boarding)
- [For moderators, speakers and representatives](https://knowledge.conferencecompass.com/for-moderators-speakers-and-representatives?hsLang=en#main-content)

    - [Vote & Ask moderators in non-virtual sessions](https://knowledge.conferencecompass.com/for-moderators-speakers-and-representatives?hsLang=en#vote-ask-moderators-in-non-virtual-sessions)
    - [Representatives](https://knowledge.conferencecompass.com/for-moderators-speakers-and-representatives?hsLang=en#representatives)
    - [Technical moderators (AV) for virtual and hybrid sessions](https://knowledge.conferencecompass.com/for-moderators-speakers-and-representatives?hsLang=en#technical-moderators-av-for-virtual-and-hybrid-sessions)
    - [Moderators, speakers and hosts in virtual sessions](https://knowledge.conferencecompass.com/for-moderators-speakers-and-representatives?hsLang=en#moderators-speakers-and-hosts-in-virtual-sessions)
- [For attendees](https://knowledge.conferencecompass.com/for-attendees?hsLang=en)
- [Release notes](https://knowledge.conferencecompass.com/release-notes?hsLang=en#main-content)

    - [Latest versions](https://knowledge.conferencecompass.com/release-notes?hsLang=en#latest-versions)
    - [Older versions](https://knowledge.conferencecompass.com/release-notes?hsLang=en#older-versions)
- [Publish apps on the stores](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#main-content)

    - [Create accounts](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#create-accounts)
    - [Create app certificates and keys](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#create-app-certificates-and-keys)
    - [Create build file and screenshots](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#create-build-file-and-screenshots)
    - [Submit your app to the Stores](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#submit-your-app-to-the-stores)
    - [Transfer apps](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#transfer-apps)
    - [Offboarding](https://knowledge.conferencecompass.com/publish-apps-on-the-stores?hsLang=en#offboarding)
- [About Conference Compass and Floq Event Management](https://knowledge.conferencecompass.com/about-conference-compass-and-floq-event-management?hsLang=en)

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