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App settings

This article describes the settings that can be found on app level, such as the privacy policy and push notification keys

These settings can be found below App Settings in the left menu. There are 4 tabs: 

General

On this tab, you can set an icon for your Floq, set custom Terms of Use or a Privacy Policy, and configure the keys needed to send push notifications.

In the section General, you can set an icon for your Floq studio. This icon will appear at the top left, above the menu.

Within Legal, you can set your own Terms of Use and Privacy Policy. These terms of use and privacy policy need to be accepted by users when creating an account. If you don't add a custom Terms of Use or Privacy Policy here, Conference Compass' terms of use and privacy policy will be applied.

If your privacy policy is renewed, click Add new version. Enter the URL of the policy and describe the changes between the current and the new version. All users who have accepted a previous version of the Privacy Policy will be asked to accept the new agreements in the app.

Before being able to send push notifications, the fields in the section Push notifications need to be filled in. These keys identify the app and the messages sent to make sure the right users receive the right notifications. Please note that if these settings have not been filled in correctly, users will not receive any push notifications!

Log in to onesignal.com and retrieve the following keys:

  • API Key

  • App ID

  • Safari Web ID (optional)

Please note that you need to provide this information yourself if you are a reseller.

Language

Here you can choose the language and the date and time formatting that is used for news messages on society level.

 

Sign in

On the General section, you can set the type of login you want to allow: Email, or Custom login or Both. You can also customise the background that is shown behind the sign in screens. Please note that this can be overwritten for every event within this Floq.

When choosing the sign in type Email, you can brand the account confirmation and reset password emails in the Email sign in section. You can choose a header image and an accent colour. When choosing Custom login, you cannot configure the emails as they are handled by your own system. 

An example of a branded email can be found below.

Screenshot 2025-03-14 at 16.20.08 

Advanced

In the section Advanced, you can find a variety of options that you don't need to change often.

Studio id and App type reflect the id and type of your studio and cannot be changed.  The App Store id is needed for the invite emails that can be sent from within an event.

When toggling on Event registration, a link to the registration platform is added to the side menu of all events in your Floq.

The Onboarding toggle determines whether users are asked to sign in after the install an event in your mobile app. This can be toggled off if your events are attendee-restricted, as then by default users are already signed in.

Within the Notifications section, you can enter an email address to which a message is sent whenever a user, chat message or social wall post is reported.